BioUptime in an Enrollment Application

Reference case snapshot

Project: Biometric Identification on the Move (BIMS)
Project leader: AFIS and Biometrics Consulting Inc. (Newport Beach, CA)
Project Sponsor: Department of Homeland Security (DHS)
Sponsor of BPM tool and know-how: Optimum Biometric Labs with BioUptime
Type of application: Automated Border Control (ABC) system, Enrollment module
5 units/elements monitored:

  • GreenBit optical fingerprint sensor (DactyScan84)
  • BIMS Enrollment Software
  • IriTech IriTerminal MD-300 Iris camera
  • Canon EOS 50D Digital SLR camera 15.1MP
  • Symbol LS1203 General Purpose Bar Code Scanner

Frequency of monitoring: between 10 seconds to 600 seconds, based on individual units/elements
Total no. of specific Event types: more than 108

BioUptime has added value in these areas

Consolidating/displaying primary site information on three different levels:
  1. Organization information:
    • organization name, type, address, contact persons, alert setting, list of installations, installation type, alert setting for individual installations
  2. Installation information:
    • installation name, installation type, address, location, time zone, user who created it, and the date it was created, alert setting, alert subscribers, list of units/elements and their types, alert setting for individual units/elements
  3. Unit information:
    • Consisting of three main sections: Unit Information, Alert Setting, and Latest Event
      1. Unit Information: The Unit Information contains the useful details: Unit name, Unit type, Location, Installation and organization it belongs to, Comment, Serial number, and frequency of monitoring (poll interval)
      2. Alert Setting and alert subscribers
      3. Unit’s last event and its corresponding data field and time stamp

Collecting and archiving more than 108 events and transactions for analysis of trends, behaviour and abnormalities.

Computing and presenting performance-related variables (metrics and stats):

  • Number of enrollees
  • Total background database
  • Total number of samples
  • Transaction duration (ISO/IEC FCD 19795-6, see Annex E)
  • Comparison score (ISO/IEC FCD 19795-6, see Annex E)
  • Image quality score (ISO/IEC FCD 19795-6, see Annex E)
  • Failure to enroll rate (FTE)
  • Failure to acquire rate (FTA)

Remote performance and availability (health status) monitoring on the following levels:

  • Capture device
  • Application/service components:
    • Database Service
    • Enrollment
    • Template generating app
    • Data management service
  • System components such as:
    • Enrollment server
    • Database server

Displaying and sending (via email) alerts and diagnosis information

Accessing the above features via a web-based UI