BioUptime UI is web based and lets you remotely access all your organizations, installations and units from any web browser. BioUptime UI is intuitive with a logical structure and makes optimum use of links to give you the flexibility and speed you need for accessing your units and installations.
User Roles and Access Management
BioUptime gives you flexibility when it comes to user access management. It supports three level of user roles and access rights:
- Super Admin: has the highest access rights and can perform all BioUptime functions. This is the first account that needs to be created and needs to be handled with care
- General Manager: manager level account that can create new users of same level and create organizations and installations
- Operator: has the lowest access rights and suited for day to day management and maintenance. operator is able to input data and receive alerts
- You always have an up-to-date detailed record of your installations and units
- Remote troubleshooting is simplified since you have a contact list for each organization
BioUptime consolidates and displays detailed site information on multiple of levels:
- Global (bird’s-eye view)
The global view is a bird’s-eye view of all organizations. You can interpret and use an organization in whichever way that best suits your requirement. An organization can be interpreted as a customer or a division within a customer. You can assign a certain type to an organization such as operator or end customer. The UI shows organization name and its corresponding City, Country, Type, Date added and Alert enabled. It also lets you create and add a new organization. Clicking on an organization’s name will take you directly to that organization.
The organization view shows you the organization name and address and contact persons. You can also check alerts are enabled in Alert Setting and see who subscribe for them in the Alert Subscribers view. Furthermore, you can see a list of installations in this organization and their type and if alerting is enabled for them. The UI also lets you create and add installations and contact persons. Clicking on an installation’s name will take you directly to that installation.
The installation view shows you the installation name, installation type, address, location, time zone, user who created it, and the date it was created. You can also check alerts are enabled in Alert Setting and see who subscribe for alerts in the Alert Subscribers view. Furthermore, you can see a list of units in this installation and their type and if alerting is enabled for them. Clicking on an unit’s name will take you directly to that unit.
The deepest level of site viewing in BioUptime is the unit view. It provides you with a detailed information on the unit being monitored. The Unit view consists of three main sections: Unit Information, Alert Setting, and Latest Event. The Unit Information contains the useful details: Unit name, Unit type, Location, Installation and organization it belongs to, Comment, Serial number, and Poll interval. The Alert Setting tells you if the alert is enabled for the unit or not and shows a list of Alert Subscribers. Latest Event displays the Unit’s last event and its corresponding data field and time stamp.
BioUptime can monitor multiple types of units:
- Device such as fingerprint reader, iris camera
- Application/service components such as:
- Enrollment app
- Matching app
- Template generating app
- Data management service
- System components such as:
- Enrollment server
- Matching server
- Database server
BioUptime collects and archives events and transactions (logs) from the units it monitors and it displays them at Unit and Installation levels. The event view presents events and the corresponding data field and time stamp. When a problem occurs backtracking its sequence of events, at the Unit level, can simplify troubleshooting and root cause analysis.
Instant Notification and Report
BioUptime monitors event state transitions and can notify you in time to take the actions required to minimise downtime or stop a performance problem. It also lets you know if a device is not performing, and sends an alarm instantly if a device should ever fail. The ability to identify and solve problems immediately not only boosts availability, but also saves on costly maintenance.